Need it tomorrow? »

By Jerry Stanton

Whether it’s hard-to-find replacement parts, legal documents, merchandise or a child’s favorite toy, next-day delivery is a service we Americans have grown to depend on.  Overnight or second-day delivery saves time, money and personal frustration, and strong competition in the express-delivery industry has created an amazingly reliable system.

The aggressive competition in the air express industry keeps shipping charges reasonable and stimulates better service.  With markets expanding …